Renesis Financial Services Ltd Privacy Policy

Renesis Financial Services Ltd is committed to safeguarding the privacy and security of its clients’ and potential clients’ personal data. We acknowledge that the protection of your personal data is an essential requirement for you and you also expect us to handle your personal data according to high standards of privacy and security.

Renesis offers and provides its services to individuals based in various countries and as such we are subject to the data protection law in Mauritius and in some circumstances, to foreign data protection law and regulations as well such as the General Data Protection Regulation ((EU) 2016/679)(GDPR) when we deal with an EU citizen.

This Privacy Statement aims to explain in a simple manner what kind of personal data we collect and how we process it.

If you have any questions about this Policy, please feel free to contact us by emailing us on [email protected] or via post.

References to “Renesis”, “We”, “us” or “our” herein means Renesis Financial Services Ltd.

1. Personal Data

Personal data is defined as any information which identifies an individual or from which an individual is identifiable.

What is a data subject, a data processor and a data controller?

· A data subject means an identified or identifiable individual.

· A data controller determines the purposes and means of the processing of personal data. The data controller has decision making power in respect of the processing.

· A data processor processes personal data on behalf of a data controller.

· In certain circumstances, we are the data controller of personal data while on other occasions we act as data processor.

What personal data do we collect, have or compile about you?

Personal data that is typically collected and used by us includes but is not limited to the following:

· Contact details: such as your name, your address(es), your telephone number(s) and email address(es);

· Due diligence and regulatory details: such as your identity and/or passport documentation, proof of address documentation, source of wealth information, bank account, financial and tax information, transactional information on your accounts/dealings, your marital status, your gender, date and place of birth, your employment history, your dependant, your signature, photographs or other visual images of you, telephone conversations with our staff.

· Please note that the personal data set out above is an indicative list only and is not exhaustive.

How do we collect your personal data? We collect personal data that you voluntarily give to us (most of the time, this will be at the time we on-board you as a client) and from information we learn about you during our relationship. We may also

obtain data about you from third parties such as your legal advisors, your accountants and from the public domain such as the internet.

It is important that the personal data we hold about you is accurate and up-to-date. You are kindly requested to inform us of any change in your personal data as relevant.

Purpose of collecting and processing your personal data

We only collect and use your personal data where we have lawful grounds and legitimate business interests and reasons to do so.

We collect and process your personal data:

· To carry out due diligence checks and to perform risk assessments in accordance with the legal obligations to which we are subject;

· To ensure compliance with our legal and regulatory obligations under the applicable anti-money laundering and other applicable laws and regulations;

· As is necessary for the performance of our obligations to you under the agreement to which you are a party;

· To send you legal updates, marketing materials on our products and events and any information which may be of interest to you; and

· For our business purposes, including improving the provision of our services; statistics and analysis and internal management and administrative purposes.

How may we share your data?

We may share your data only when necessary for our legitimate professional and business needs and/or as is required or permitted by law or professional standards. We may share your data with one or more of the following organisations or persons:

· Our affiliates, employees, directors and officers for them to perform their assigned duties;

· Third parties service providers with whom we work to provide you with our products or services and to support our business. Examples include IT service providers, professional advisers, auditors and banks;

· Third parties whenever required or permitted by law, including but not limited to banking, regulatory, taxation, governmental or other investigatory authorities; law enforcement authorities; government authorities and courts, tribunals or other authorities of competent jurisdiction

· Any other party with whom you have consented that we may share your personal data.

For how long do we store your personal data?

We will only hold your personal data for as long as is reasonably necessary for the purposes for which it was obtained.

However, if we are obliged to retain your personal data for a specified period of time pursuant to our regulatory or legal requirements, we shall then retain your personal data for that minimum specified period

Your consent and your right to withdraw your consent

To the extent that we rely on your consent to process your personal data as described in this Privacy Statement, you may withdraw your consent at any time. To do so, you can contact us via our website or my emailing us on [email protected] lawfulness of any processing carried out before you withdraw your consent will not be affected. However, it should be noted that if you withdraw your consent, we may not be able to provide our services to you. Notwithstanding the withdrawal of your consent, we may still continue to collect and process your personal data if we are obliged to do so pursuant to our regulatory or legal requirements.

Your Rights

As data subject, you have a wide array of rights under applicable data protection laws in respect of your personal data, which include but are not limited to the following:

· Right of access to your personal data;

· Right to rectify inaccurate personal data;

· Right to erase your personal data if the continued processing of such data is not justified;

· Right to object to processing of your personal data (including direct marketing);

· Right to restrict our processing of your personal data in certain circumstances; and You can exercise your rights by contacting us via email on [email protected]. We will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law.

You also have the right to complain about the processing of your personal data. Should you have any complaint at any time, we shall be available as your point of contact to deal with your privacy concerns. You may also direct your complaint to the data protection authority/regulator as applicable. In Mauritius, the relevant authority is the Data Protection Office situate at 5th Floor, Sicom Tower, Wall street, Ebene.


We may link to other websites which are not within our control. Once you leave our website, we are not responsible for the protection and privacy of any information which you provide and disclaim all liability in respect of their contents. You should exercise caution and look at the privacy statement applicable to the third party’s website in question.


Cookies are used on this website. Cookies are files that store information on your hard drive or browser allowing our website to recognise that you have visited it before. Most browsers are set up to accept cookies. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may not be accessible or may not function properly. By continuing to use our website, you consent to the relevant cookies being set on your device.

Changes to this Privacy Policy

Renesis may amend and update this Privacy Policy from time to time to reflect the changes in the law or our privacy practice. We therefore encourage you to consult this page regularly to ensure that you are aware of any changes that have been made.


The information materials and opinions contained on our website are for general information purposes only and are not intended to constitute legal or other professional advice. Nothing on this page/website shall be represented or construed as any representation, warranty or undertaking on our part or any of our officers, employees, directors, or affiliates. The information contained herein does not purport to be complete and is subject to change Accordingly, we do not give any representation, warranty or undertaking and we accept no responsibility or liability as to the accuracy, or completeness, of the information set out in this document. We do not accept any responsibility for any loss which may arise from reliance on information or materials contained on our website..

You are advised to rely on your independent appraisal of and investigations into the information provided, and we advise you to obtain legal advice if you have any concerns regarding your data protection rights.

You are advised to consult your legal advisors in respect of any legal matter that you may have.